Refund Policy | BakerTab

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BakerTab subscriptions are sold by our merchant of record, Dodo Payments, on behalf of [LEGAL ENTITY NAME]. This page explains how cancellations and refunds work.

Try before you pay

Every new account gets 14 days of Pro for free, with no card required, and the Free plan has no time limit. We encourage you to use the trial to decide whether a paid plan is right for you.

Cancelling

You can cancel any time from Billing in the app. Cancelling stops the next renewal.
You keep paid features until the end of the period you already paid for, then your account moves to the Free plan.
Nothing is deleted when you downgrade. Items over the Free limits become read-only.

Refunds

First payment: if you’re not happy, ask within [REFUND WINDOW, e.g. 14 days] of your first payment on a plan and we’ll refund it in full.
Renewals: [POLICY FOR MONTHLY AND YEARLY RENEWALS, e.g. yearly renewals refundable within 14 days of the renewal date; monthly renewals not refunded but you can cancel any time].
Billing mistakes: if you were charged twice or charged after cancelling, we’ll refund the mistaken charge.
Where the law in your country or state gives you additional refund rights, those rights apply.

How to ask for a refund

Email [SUPPORT EMAIL] from your account email, or contact Dodo Payments using the link on your receipt. Refunds are issued by Dodo Payments to the original payment method. How long it takes to appear depends on your bank.

Payments from your customers

BakerTab never handles money your customers pay you for baked goods, so we can’t refund those payments. Refunds for orders are between you and your customer through your own payment provider.